We want you to be happy! Contact us at firstname.lastname@example.org to start a return or to let us know how to make it better. Damaged or defective items can be evaluated and exchanged or refunded.
Final sale items include underwear, boxers, custom products, personal care goods + gift cards. Items shipped to the USA are Final Sale.
Refunds will be issued to the original payment method.
Free Standard Shipping on orders over CAD$150
Standard Flat Rate shipping of CAD$15 for all orders under CAD$150. Free Pickup Available at our Edmonton, Alberta (High Street, Windermere or St. Albert) area boutiques.
Estimated Processing time is 2-4 Business days. Estimated delivery date will vary dependant on your location. For in-store pick up, you will receive a call or email when your order is ready.
Our online purchases may be pulled from one of our 3 brick & mortar locations (Edmonton/St.Albert) so some items will require 24 hours to confirm the status & condition of your purchase.
We do our best to keep the website's inventory updated at all times, but item availability is NOT guaranteed. If an item you've purchased is found to be sold out, you will be notified via email with alternative item options or you will be refunded as per your initial payment method. "Only X Left" stock indicators on some products are approximate and NOT ALWAYS exact.
Amazing underwear! I typically go for a thong but wanted to try out the Hipster and try its' seamless-ness. These are awesome! You truly cannot see them under any garment and they are breathable, flexible and so comfortable. An absolute staple.