We want you to be happy! Contact us at firstname.lastname@example.org to start a return or to let us know how to make it better. Damaged or defective items can be evaluated and exchanged or refunded.
Final sale items include underwear, boxers, custom products, personal care goods + gift cards. Items shipped to the USA are Final Sale.
Refunds will be issued to the original payment method.
Free Standard Shipping on orders over CAD$150
Standard Flat Rate shipping of CAD$15 for all orders under CAD$150. Free Pickup Available at our Edmonton, Alberta (High Street, Windermere or St. Albert) area boutiques.
Estimated Processing time is 2-4 Business days. Estimated delivery date will vary dependant on your location. For in-store pick up, you will receive a call or email when your order is ready.
Our online purchases may be pulled from one of our 3 brick & mortar locations (Edmonton/St.Albert) so some items will require 24 hours to confirm the status & condition of your purchase.
We do our best to keep the website's inventory updated at all times, but item availability is NOT guaranteed. If an item you've purchased is found to be sold out, you will be notified via email with alternative item options or you will be refunded as per your initial payment method. "Only X Left" stock indicators on some products are approximate and NOT ALWAYS exact.
This thong is incredible! I was at an event with my boyfriend and wore these so my underwear seams wouldn't show under my skirt. While we were walking in he had his hand on my lower back and asked if I was COMMANDO because he couldn't feel or see my underwear!!! My Katie Em undies are the only ones I will wear with leggings or tight clothes as they always lay flat to my body and never roll or bunch up like I find all other seamless underwear does. Ladies, you NEED these in your life.
Love to hear the great feedback, they really are the best! Glad to hear you are loving them!
So incredibly comfortable! It honestly feels like you are wearing nothing! As someone who typically wears the G-string style I was hesitant to try them, now that I have I will never go back! They truly are seamless and they hug to the shape of your body making them perfect for any body shape!