Important | Cozy Club Update
We can’t believe we’re celebrating 20 years this year! Your love and support always mean the world to us, and we’re more excited than ever for what’s ahead.
As we look toward the future, we wanted to share a little update about our Cozy Club. The program we currently use to facilitate our reward program will no longer be available to small businesses like ours — but we’re taking this as an opportunity to refresh and realign the Cozy Club with our core pillars: community, connection, and giving back, while still having amazing special offers!
We will be updating our Cozy Club to an exciting new program starting February 1st 2026!
As of Midnight, November 2nd 2025 you will no longer earn new points for purchases. However, you can still redeem rewards you already have. You will have until January 31st 2026* to redeem your current rewards.
Starting February 1, 2026, Cozy Club will focus on what matters most. Our updated cozy club will include:
- Early VIP access to events and sales
- Surprise perks, discounts & insider-only treats️
- Members-only sales & first looks at new arrivals
- A special birthday surprise for members
- Charity Give-Back Campaigns through the Cozy Club
More information about our updated program will be provided closer to February!
Thank you for being such a special part of our story — from our very first cozy collection to today, you’ve made the last 20 years possible.
The Cloud Nine Pajamas Team
*Until January 31st 2026, Rewards can be redeemed as usual in-store and online towards any regular priced merchandise. Points cannot be redeemed to purchase Gift Cards. Only one reward can be used per purchase, and they cannot be combined with any other offer, coupon or discount. Purchases made Nov 3rd, 2025 forward will not accrue any NEW Cozy Club points. Any outstanding points or redeemed codes not used by Midnight (MST), January 31st, 2026, will be removed from your account. As out updated program will not be points based, your remaining points will not be rolling over. If you have any questions or concerns, please reach out to our team at webstore@cloudninepajamas.com
How it Works:
Use your points towards any regular-price items in the store!
(PS - Rewards can't be used towards sale items or with a promotion/discount/other offer, and only one reward can be used per transaction!)
Once you redeem your points - you can apply them to your purchase!
PS - once those points are redeemed, we can't put them back, but the code will remain under the "Redeemed" tab until used!
💜 See below for more Frequently Asked Questions
Cozy Club Rewards
I redeemed my points but can’t find my code! What do I do?
Once you redeem your Cozy Club points online, your discount code will appear under the “Redeemed” tab in the Rewards widget. That code is valid for one year from the date you redeemed it.
If you can’t find your code, don’t worry — just email us at webstore@cloudninepajamas.com with the subject line “Missing Cozy Club Code” and (if possible) the date you redeemed the points and we can retrieve it for you.
👉 Important: Once points have been redeemed and turned into a code, they can’t be put back into your account — but the code will stay valid for 12 months.
How do I earn Cozy Club points?
It’s simple! For every $1 you spend In-Store and Online, you’ll earn 1 point.
Once you’ve collected enough points, you can redeem them for cozy savings:
- 200 points = $10 off
- 500 points = $25 off
- 1000 points = $50 off
Make sure to use your email address at checkout (in-store or online) to ensure your points are tracked.
How do I redeem my Cozy Club rewards?
You can redeem your rewards online or in-store:
- Online: Sign into your Rewards account, click the reward you’d like to redeem, and copy your discount code. Use that code at checkout.
- In-store: Just mention you’d like to use your Cozy Club points at checkout — our team will redeem them for you.
Note: Once redeemed online, a code can only be used online. Our in-store team can’t access previously redeemed codes, and they can't put points back once redeemed.
Do Cozy Club points expire?
Yes — points expire one calendar year from the date they’re earned.
For example, if you earn 50 points on January 1, 2025, those points will expire on January 1, 2026.
Any points earned before October 1, 2024 will expire October 1, 2025.
Keep an eye on your Rewards balance to make sure you don’t lose your points!
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UPDATE: Nov 3, 2025 - All Cozy Club points will expire on January 31st, 2026 at Midnight. No new points will accrue after Nov 2nd, 2025 at Midnight. An updated Cozy Club program will be launching that is NOT points based! Stay tuned for more information!
Can I combine my rewards with a sale or discount code?
Rewards can only be used on full-priced items and can’t be combined with other discounts, promotions, or gift card purchases. They also can’t be redeemed for cash, used to purchase gift cards or used on pre-order items.
Get in touch
Have questions about cozy club rewards?
Fill out the form below and our team will respond within 1 business day.
Please note during holidays or weekends, our response time might be a bit longer.
Cozy Club Rewards
Welcome to Cozy Club Rewards – your way to earn while you lounge!
As a member of our free rewards program, you’ll earn points every time you shop at Cloud Nine Pajamas. It’s our way of saying thank you for cozying up with us. For every dollar you spend, you earn 1 point—and the more you collect, the bigger the perks:
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💸 200 points = $10 off
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💸 500 points = $25 off
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💸 1000 points = $50 off
Whether you’re picking up buttery-soft bamboo pajamas or our bestselling Remove It cloths, every purchase brings you closer to sweet savings.
Points Expire one calendar year from date of accrual. Any points earned PRIOR to October 1, 2024 will expire October 1st, 2025.
